// Canada Post operations may be delayed due to workers returning from a national strike. //

We offer FREE shipping on most of our items. However, free shipping is not available for orders containing creative materials. This shipment is made by regular mail with a stamp by Canada Post. There is no tracking number available for this option. Delivery times are affected by postal traffic, weather, and holidays.

The rate for this option is $12.50. This shipment is made with Canada Post OR Purolat, with a tracking number. This delivery is FREE with a purchase of $75 or more.

If you have not received your order within the prescribed time frame according to the type of delivery chosen, we invite you to contact us by email at the following address: info@picotatoo.com.

If we are able to do so, we will investigate the whereabouts of your order. However, no order will be refunded or returned within 20 business days.

// Canada Post operations may be delayed due to workers returning from a national strike. //

Your shipping address may be different from your billing address. During your checkout process, you will be asked to provide your billing address. The billing address must match the credit card address you will use to complete your purchase. You can then provide a shipping address, which is the address where you want your order shipped.

Please make sure your shipping address is correct. We will not be responsible if you provide an error in the shipping address.

No order will be returned if the address provided is incorrect or incomplete.

Yes, expedited delivery is available within Canada using Canada Post's parcel service. Delivery will take 1 to 5 business days from the date your order is processed, depending on the delivery option selected. To do this, you must select the "CANADA POST Tracked Delivery - 3-5 business days" or "PUROLATOR EXPRESS - 1-3 business days" option. Your order will still be processed within 1 to 3 business days.

If you would like to receive your package by a specific date within a short period of time, you must contact a PiCO Temporary Tattoos customer service representative in advance by email or phone. They will be able to confirm if delivery is possible within your desired timeframe.

No order tracking is available for regular envelope shipments. We can only track packages with the "CANADA POST Tracking Number - 3-5 business days" or "PUROLATOR EXPRESS - 1-3 business days" option.

The cost for this option is $20. This shipment is made with Canada Post, with a tracking number.

The cost for this option is $50. This shipment is made with Canada Post, with a tracking number.

A refund is possible for an item that has not been unpacked and is complete.
Return shipping costs will be covered by the customer, and the refund will be issued within 10 days of receipt of the merchandise. Before making a return, we ask that you contact us at: pico.tatoo@gmail.com

We pay special attention to each of our products. However, sometimes a tattoo may not work properly or be defective. If this happens to you, please write to us at pico.tatoo@gmail.com and we will correct the situation.